Last updated August 29, 2026
These terms cover your use of this website and any marketing services Upper Group provides. By using the site or submitting the quote request form, you accept them.
Using this site
The content here is for general information about our services. You may read it and share it, but you may not copy the design, text or images for your own commercial use without our permission.
Please give accurate information when you submit the form. We rely on it to decide whether we can help you and to prepare a proposal.
Submitting an enquiry is not a contract
Filling in the form starts a conversation. It does not oblige either of us to anything. We only work with businesses we believe we can actually help, and we may decline — in particular where we already work with a direct competitor in your trade and market.
Services and engagement
The specific services, scope, fees and schedule for any engagement are set out in a separate written agreement between us. Where those terms conflict with this page, the signed agreement takes precedence.
We work month to month. There is no long-term contract and no lock-in period. Either party may end the engagement with reasonable notice as set out in the agreement.
What we can and cannot promise
We commit to doing the work described in your agreement competently and on time, and to the specific guarantee stated there.
Figures quoted on this website — including returns on ad spend and client results — are examples of past outcomes, not a promise of what your business will achieve. Marketing results depend on factors outside our control: your market, pricing, capacity, how quickly you respond to leads, seasonality, and changes to advertising and search platforms. We cannot guarantee any particular ranking, lead volume or revenue.
Your responsibilities
- Give us timely access to the accounts, assets and approvals we need.
- Respond to the leads we generate — we cannot close jobs for you.
- Make sure any content you give us is accurate and yours to use.
- Pay advertising costs and fees when they fall due.
Advertising spend
Media budgets paid to Google, Meta or other platforms are separate from our fees and are billed by those platforms or passed through at cost. We are not responsible for a platform's decisions, including account suspensions or ad disapprovals.
Ownership
Once you have paid for it, work we produce specifically for you — ad creative, copy, website pages, brand assets — is yours. Advertising accounts and profiles we create on your behalf belong to you. We keep ownership of our own methods, templates and internal tools.
Confidentiality
We treat your business information as confidential and will not share it with your competitors. We may describe the work in general terms as a case study only with your permission.
Liability
To the extent the law allows, our total liability for any claim relating to our services is limited to the fees you paid us in the three months before the claim arose. We are not liable for indirect or consequential losses, including lost profits or lost business opportunities.
Nothing here limits liability that cannot legally be limited.
Governing law
These terms are governed by the laws of the State of California. Any dispute will be handled in the courts of California, unless the signed agreement says otherwise.
Changes
We may update these terms. The date at the top shows the current version, and continuing to use the site means you accept it.
Contact
Questions about these terms: uppergrp@gmail.com or (442) 354-4505.